In light of recent workplace violence incidents in the service industry, raising social
concerns, workers can lodge complaints under Article 39 of the Occupational Safety
and Health Act for unlawful acts.The competent authority or labor inspection agency
will conduct an investigation to confirm whether the employer has taken relevant
preventive measures in accordance with the aforementioned regulations. As for the
illegal handling of individual cases (such as assault, injury, sexual harassment, etc.), it
should be dealt with according to the specific laws violated by the incident, such as
the Criminal Code, the Sexual Harassment Prevention Act, etc.
The responsible regulatory authority should be contacted for further investigation and
action.