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What qualifications are required for a 119 operator to provide online guidance? Are there any on-duty doctors or nurses available?

The 119 Rescue Command Center of the Fire Department has nurses on duty to provide

online guidance and coordinate hospital transfers. These nurses have at least three years

of clinical experience in critical care settings (such as emergency departments and

intensive care units). If further assistance is needed, the nurses will contact a medical

advisory physician by phone for consultation.